Skip to content

Quality

Achieving quality is at the heart of everything we do at Gipping.

We strive for excellence in every aspect of every project.

All our team members and supply chain are asked to commit the same level of care as if the work were being carried out at their own home. Our measure of success is a simple question that we hope all our Clients and their professional team answer when asked “if you were to carry out the project again, would you like Gipping Construction to complete the work for you? YES!”

We are proud of our track record and the feedback we receive from Clients which reassures us we are succeeding in delivering high standards and frequently goes on to repeat business.

In addition to our ethos of delivering top quality, we are members of or hold certification with, the following independent organisations:

Although proud of our achievements, we strive to improve year-on-year. Construction work is challenging, and we acknowledge from time to time, snags and defects occur. We have aftercare systems in place to ensure we can efficiently deal with problems in a prompt and courteous manner with the minimum of disruption. This aftercare service reinforces our commitment to delivering the best quality; many of our Clients have remarked to us that it is this dedication that stands us apart and strengthens the already strong working relationship we had.

We devise a bespoke quality control plan for each Contract we are awarded. The plan is a working tool used by our management team and supply chain. It includes details of checks carried out at each step of the construction phase along with records to demonstrate checks and testing have been completed. The quality plan is in addition to statutory inspections and testing so provides a further level of reassurance, to us and our Clients, that work has been completed to the highest standard.

Our supply chain is an integral part of our business. We collaborate with, and support them as much as we can, but we demand absolute commitment to delivery of high standards in all they do in return. Our supply chain undergoes a rigorous process of approval prior to engagement for services. The approval process includes corporate checks, technical checks, resource and skills checks along with social and ethical trading checks.

We are multiple award winners, to list a few:

Our quality pledge goes beyond physical quality controls. We recognise how important the process of having construction work completed is. We want all our Clients to enjoy the project from start to finish, as well as long after we leave. So, our quality performance indicators also include feedback on teamwork, collaboration and communication.

We are committed to the highest quality standards, in everything we do, from ensuring safe systems and controls are rigorously followed, to staff welfare and continuous training. And ultimately, to delivering outstanding and award-winning work.

“On the subject of housing, I just wanted to take the opportunity to say that the new development at Teachers Close in Needham is fantastic. All the new tenants that I have visited feel like they have won the lottery and the builders are amazingly approachable and are very happy to resolve any snagging issues.”

What Our Clients Say

  • “Peter was outstanding when it came to communications and implementing changes and fixes that were required by the building work supplier. Very happy to recommend Gipping's services to others.”

    Oliver Squirrell, Old Jet Airspace Programme

  • “I just wanted to thank you again for pretty much everything! I absolutely love our home and it was totally worth the wait. There isn’t a single thing I’d change, it really is perfect. The landscapers have been now too and it’s totally transformed the outside space, it just looks incredible. I feel super lucky to live here, every time I pull up back home I smile and feel so grateful and lucky.  All the workmen have been incredibly lovely and gone above and beyond too, you have such a great team of people, they are extremely lovely and that makes a huge difference. I wish you well in all that you do creating beautiful homes for people. Thank you so so much.”

    Kayleigh Williams: Wix

  • “As a team, Gipping met every expectation throughout the project. Steve James provided the exact role and attitude required for a project of this nature. The way he managed the works on site, given the difficult “live” environment was a credit to the firm. The overall management and support for Steve from Steve Offord and Joe was also a large factor in the smooth running of the scheme. All involved should be commended and are a credit to Gipping. Thank you for your part in a very successful scheme.”

    Ben Mitchell, The Design partnership: Walden Place

  • “Carl, and the team, were fantastic during this phase of the project. Carl kept us updated with how the work was going and always had time to check with us if he thought things would impact on the running of the school. The site was always clean and tidy. The project was delivered slightly ahead of schedule, which made the transition into the build much easier for us! Thank you!”

    Hannah Brookman, Tollgate Primary School Phase I

  • “It was a pleasure working with Gipping and we are very happy with our new home. Shaun Whiting was an exceptional Site Manager and remained professional, approachable and friendly throughout the entire build. The site was always tidy, well-managed and busy. We felt as if the entire Gipping team took our project seriously and truly cared about getting the build right. I would highly recommend you to anyone who is considering building a home.”

    Elizabeth Goodrich, Amento